Frequently Asked Questions

We're happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

SHIPPING & RETURNS

Currently, we only offer shipping within the United States. We do not ship internationally or to other countries at this time.

In-stock items ship within 1–3 business days.

Your order will be shipped within 7–14 business days.

We accept returns or exchanges within 30 days of delivery for unused, undamaged items in original packaging.

SIZING & FIT

We provide a detailed size guide on each product page, including ring sizes, necklace lengths, and bracelet measurements for your reference.

Chain lengths are fixed and non-adjustable. Please select the suitable size before purchasing.

PRODUCTS

Most of our pieces are crafted from 925 sterling silver, 14K/18K gold-filled, gold-plated brass, stainless steel, natural pearls, cubic zirconia, and natural stones. Exact materials are listed on each product page.

With proper care, our gold-plated and silver jewelry maintains its shine for a long time. Direct contact with sweat, perfume, or cosmetics may speed up oxidation. For sensitive skin, we recommend 925 sterling silver or stainless steel styles.

We clearly label natural stones, cultured pearls, and simulated stones on product pages. Natural stones may have slight variations in color and texture, which is normal.

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